Green Mountain Power transmits, distributes and sells electricity and utility construction services in the State of Vermont in a service territory with approximately one quarter of Vermont’s population. It serves approximately 96,000 customers.
During its 100-year-plus history, Green Mountain Power has gone through numerous changes. But what hasn't changed is our commitment to meet the challenges of the times with innovation and foresight. Our current overall rates are the lowest of the major New England utilities. We are successfully fulfilling our vision of providing our customers with power that is low cost, low carbon and incredibly reliable.
Our increased focus on renewables points to an even brighter and cleaner future. Green Mountain Power is a utility leader in wind and solar generation. We also support and promote the state efficiency utility, Efficiency Vermont, which brings incentives, rebates, and efficiency programs to all Vermonters.
Once we acquire power from our varied sources, we deliver it through a solidly maintained grid of poles, switches, transformers, and substations. Our 4,723 miles of wire deliver electricity with near-perfect regularity. Through a state-of-the-art global positioning system, we can pinpoint problems with stunning accuracy, particularly in rural areas.
All it takes is one attentive and responsive Green Mountain employee to handle the concerns of more than 460 customers, a statistic well below regional and national averages. Representatives in our call center answer questions and resolve problems promptly. In recent surveys, more than 90 percent of our customers said they were satisfied with our service.
And most importantly, they keep power flowing without interruption to our customers.
All of us at Green Mountain Power look forward to continuing this service. The times ahead are sure to bring their own challenges. And we are sure to meet them.
Green Mountain Power is owned by Northern New England Energy Corporation, a wholly-owned subsidiary of Gaz Métro, a leading Québec energy company with a long history of investment in Vermont.
