How will I know when my budget amount changes so that I can plan my banking accordingly?
Once a year, 11 months after you begin your budget plan, we will compare your budget amount to your actual consumption over the year. If you have used more power and services during that time, we will calculate a new increased budget for the next year. If you have used less power over the year, we will calculate a lower budget and apply a credit to your account that you can use towards future bills. Either way, we will send a detailed letter explaining the changes.