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Start, Stop, Move Service

Need to start or make changes to your service?

Select an option below to find out next steps. You can also make changes to your service by contacting customer service at (888) 835-4672.

Start Service

To start new service in your name, please call us at (888) 835-4672 and have the following information available:

  • The account number, meter number or name the account is currently in at the location you would like to start service at.
  • Service location.
  • Social Security number or Driver’s License number.
  • Federal Tax ID (if business).
  • Primary phone number.
  • Date you need the service (no same day service, weekends or holidays).
  • Mailing address.

*There is a $20.00 charge to start new service.

Stop Service

Click below to stop your service using our convenient online form. You will have to have a GMP online account. You can also call customer service at (888) 835-4672 to stop service.

Stop Service
Move Service

If you are moving within the Green Mountain Power service territory please call customer service at (888) 835-4672 and we’d be happy to help you transfer your account to your new address.