If you have forgotten the password you use to log in to My Account, follow the steps below to reset it.
- Click on My Account.
- Click on the “Forgot Password?” link in the password field.
![](https://greenmountainpower.com/wp-content/uploads/2020/09/Screen-Shot-2020-09-10-at-2.07.50-PM.png)
- Enter the email address you used when you set up your Green Mountain Power online account.
- Click the Submit button.
![](https://greenmountainpower.com/wp-content/uploads/2020/09/Screen-Shot-2020-09-10-at-2.11.58-PM.png)
- Check your email inbox for a new message from Green Mountain Power.
- Click on the link in the email.
- Enter a new password. Make sure it follows the password requirements listed.
- Click on the Change Password button.