How do you estimate my power restoration time?
Estimated times of restoration (ETR) are based on information we receive from crews in the field as it becomes available.
- It is important to remember that we attempt to estimate the time of restoration to allow you to plan and safely await restoration, but ETR is only an estimate.
- We may have to update the estimate based on a number of factors, such as evaluation of damage from an onsite crew, changing weather conditions, additional problems that occur or any specialty crews or equipment needed for repairs once the damage is assessed. We do our best to keep you aware of updated information.