How do I prepare for, and stay safe, during a storm?
- Go to My Account to create an online account to sign up for text alerts or emails…or to report an outage.
- No online account with GMP? Click here to go to the online registration tool to start receiving outage notifications from GMP.
- Make sure to have your account number and the last four digits of the primary phone number on the account on hand. You’ll need them to verify your account.
- We will update you with our estimated restoration time once we’ve assessed the situation
- Link multiple accounts to one device, or multiple devices to one account.
- If you or a family member relies on life-support, be sure we are aware of it. Let us know about the kind of life-support equipment in your home and the hours of backup power available. If there’s a change in life-support information, please let us know that as well.
- Life-support customers should:
- Call us immediately at (888) 835-4672 if the power is out.
- Have a backup plan in case power goes out while life-support equipment is in use or scheduled. Be prepared to go somewhere else in the event of a major power disruption.
Items to Have on Hand
Stock up and keep the following items on hand:
- a battery-powered flashlight
- portable radio
- extra batteries
- first aid kit
- glow sticks
- food that doesn’t need refrigeration
- a manual can opener
- a phone that does not require electricity to function
- emergency phone numbers
- bottled water
- Make sure your mobile phones are fully charged.
- Plan where to go if you need to leave your home.
- If you rely on well water, you may want to fill a bathtub with water before you lose service so the water can be used to flush toilets, etc.
- If power goes out, keep freezers and refrigerators closed as much as possible to prevent food spoilage.
- If power goes out, turn off all electrical appliances except one light so you’ll know when service returns. Then turn equipment back on slowly.
- Don’t light candles; it could cause a fire.
- Don’t use cooking range for emergency heating; it could build up deadly carbon monoxide fumes.
Downed Power Lines
- Don’t touch or go near downed wires! It is impossible to tell if a line is energized until GMP arrives, so treat all lines as if they are carrying electricity. These wires can cause serious injuries or death.
- If the line is blocking the road or in contact with a vehicle with people inside, call 911. Then call GMP. Instruct others to keep at least 50 feet away, and keep pets and livestock away as well.
- Assume all objects touching the power line are also energized. Never attempt to remove trees or limbs from a utility line. Notify us of the situation.
We’ve also put together a comprehensive safety guide that helps you prepare for and stay safe in storms.