- Go to My Account to create an online account to sign up for text alerts or emails…or to report an outage.
- Use your mobile phone to text “REG” to 46788 (GMPVT). Follow the on-screen steps and you’ll be registered in no time. Make sure to have your account number and last four digits of the primary phone number on the account handy. You may need them to verify your account.
- We will update you with our estimated restoration time once we’ve assessed the situation
- Link multiple accounts to one device, or multiple devices to one account.
- If you or a family member relies on life-support, be sure we are aware of it. Let us know about the kind of life-support equipment in your home and the hours of backup power available. If there’s a change in life-support information, please let us know that as well.
- Life-support customers should:
- Call us immediately at (888) 835-4672 if the power is out.
- Have a backup plan in case power goes out while life-support equipment is in use or scheduled. Be prepared to go somewhere else in the event of a major power disruption.
Items to Have on Hand
Stock up and keep the following items on hand:
- a battery-powered flashlight
- portable radio
- extra batteries
- first aid kit
- glow sticks
- food that doesn’t need refrigeration
- a manual can opener
- a phone that does not require electricity to function
- emergency phone numbers
- bottled water
- Make sure your mobile phones are fully charged.
- Plan where to go if you need to leave your home.
- If you rely on well water, you may want to fill a bathtub with water before you lose service so the water can be used to flush toilets, etc.
- If power goes out, keep freezers and refrigerators closed as much as possible to prevent food spoilage.
- If power goes out, turn off all electrical appliances except one light so you’ll know when service returns. Then turn equipment back on slowly.
- Don’t light candles; it could cause a fire.
- Don’t use cooking range for emergency heating; it could build up deadly carbon monoxide fumes.
Downed Power Lines
- It is impossible to tell if a line is energized until GMP arrives, so treat all lines as if they are carrying electricity. These wires can cause serious injuries or death.
- If the line is blocking the road or in contact with a vehicle with people inside, call 911. Then call GMP.
- Instruct others to keep at least 50 feet away and keep pets and livestock away as well.
- Assume all objects touching the power line are also energized.
- Never attempt to remove trees or limbs from a utility line.
- Notify us of the situation.
We’ve also put together safety tips to help you prepare for and stay safe in storms.