We offer multiple ways to report a power outage.
Phone
Call (888) 835-4672 to report an outage through our automated phone system or to speak with a customer service representative.
You should have your account number and/or know the name and address on the account.
Website
Click on Outages in the menu at the top of each page on the website.
Text Alerts/Emails
- Make sure you’re signed up for Outage Text Alerts.
- Text OUT to 46788 (GMPVT) to report an outage.
- We will update you with our estimated restoration time once we’ve assessed the situation, but at any time you can text STAT to 46788 (GMPVT) to check the status of an outage
GMP Mobile App
Report a power outage, view status of your power, and view other outages in the Green Mountain Power service territory in the State of Vermont. The app is free to download and is available for both iOS and Android.